X Faces Widespread Outage, Leaving Thousands of Users Disconnected

On May 24, 2025, X, the social media platform formerly known as Twitter, experienced a significant outage that disrupted service for thousands of users worldwide. The issue, which began around May 22, stemmed from a reported data center fire in Hillsboro, Oregon, and continued to impact functionality over the weekend. According to outage tracking website Downdetector, complaints peaked with over 5,000 reports, highlighting problems with logins, direct messaging, and slow loading times across the platform.

The outage began causing noticeable disruptions late Thursday, with users reporting difficulties accessing their accounts, sending messages, or loading posts. By early Saturday, partial functionality had been restored for many users, but some continued to face issues, particularly with accessing certain webpages and the X mobile app. The problems compounded frustrations following a similar service disruption on May 23, which was attributed to a separate data center glitch.

X has not released an official statement detailing the full scope of the outage or the precise cause beyond the initial reports of the Hillsboro data center fire. The platform’s technical team is reportedly working to resolve lingering issues, but no timeline for complete restoration has been confirmed.

This outage comes at a time when X has been navigating significant changes, including updates to its user interface and subscription models. The platform’s free tier allows limited access to features like Grok 3, an AI-powered assistant developed by xAI, while premium subscriptions offer higher usage quotas. However, the technical challenges posed by this outage have sparked renewed discussions among users about the platform’s infrastructure reliability.

For those seeking more information about X’s premium offerings, details can be found at https://help.x.com/en/using-x/x-premium. Users experiencing ongoing issues are encouraged to monitor X’s official support channels for updates.

As of 2:23 PM WAT on Saturday, May 24, 2025, some services have been restored, but full functionality remains inconsistent for certain users. The incident underscores the challenges of maintaining seamless service for a global platform with millions of daily active users.